Manage Student Account

• Installment Payment Plan
  Using My Finances, students may opt to pay Fall and Spring Semester charges via UD's installment payment plan, whereby payments are divided into 4 monthly installments (3 installments for graduate and Professional & Continuing Education students).  A $50 fee is applied upon enrollment in the installment plan, and a $25 late fee is charged for each late installment payment.  Please note:  enrollment in the IPP does not store account information or establish automatic payments; students will need to initiate payment and re-enter payment information for each installment.
  
• Late Fees
  Students not enrolled in the installment payment plan whose accounts are not financially cleared by the specified due date will be charged a $55 late fee each monthly billing cycle.  Student accounts enrolled in the installment payment plan will incur a $25 late fee for each installment payment not received by that month's due date.

UD accepts the following payment methods:

• Financial Aid
  Financial aid, including grants, scholarships, and loans, generally pay directly to the student account to reduce the overall amount due.  Students are encouraged to explore all possible sources of financial aid.
  
• Online Check (ACH)
  Use your bank account and routing numbers to have payment directly debited from your account.  If you are using an equity line of credit or money market account, please check with the bank prior to using the ACH method; some institutions will not allow ACH payments to be completed and will return the online check.
• Credit Card
  UD's credit card payments are processed by CashNet, a third party vendor accepting four major credit/debit cards:  VISA, MasterCard, Discover, and American Express.  CashNet assesses a service fee (2.95% domestic / 4.25% international) for credit card payment processing.
• Mail a Check (Personal, Outside Scholarship, 529 Plan, etc.)
  My Finances provides a printable remittance slip to include with your mailed payment.  Be sure to include student ID and full name on the check, cashier's check, or money order (and encourage outside funding suppliers to do the same), and mail to Cashier's Office, 30 Lovett Avenue, Newark, DE, 19716.
• International Payments
  UD has partnered with Western Union Business Solutions to provide enhanced ability for international students to make payments from their home countries with reduced transaction fees.
• Other Funding Sources
  Payments may also come from external sources, such as outside scholarships, third-party payers, employers, veterans, or other sponsors.
• Graduate Payroll Deduction
  Funded graduate students receiving a stipend from UD are eligible to opt into payroll deduction, which allows their fees to be paid in installments from their stipend payment.  Students wishing to enroll in this payment option should complete two steps:
  • Submit a Payroll Deduction Form.
  • Financially clear the student account by reporting additional credits in My Finances and paying any remaining charges that are not payable by the stipend.
    

An organization that funds all or part of a student's education and wishes to be billed directly by the University is considered a third party sponsor.  The sponsor provides the student with a sponsor-approved voucher or letter of credit authorizing the University to invoice the organization for any applicable tuition/fees. An invoice will be sent to the sponsor after the free drop/add period each semester. If a payment is not received from the sponsor in a timely manner then a hold will be placed on the account preventing future registration, as well as, receipt of transcript or diploma. The student will then become fully liable for charges not paid by the sponsor.

1. Submit all sponsor authorization documents, including sponsor-approved voucher or letter of credit, and the completed Third Party Sponsor Billing Agreement form to third-party@udel.edu.
2. Financially clear the student account.
   1. In My Finances, click the pencil icon to Report Additional Credits.
   2. Select "Third Party" from the Type dropdown.
   3. Enter amount.
   4. Enter comment explaining source of funding.
   5. Click "Save credits."
3. In order to record credits, you must click "Submit" (if no additional payment is due) or complete payment (if there is a remaining balance due).

Students eligible for tuition reimbursement from an employer upon submission of grades may defer payment of covered tuition and fees.

1. Financially clear the student account by selecting the relevant deferred option under Report Additional Credits.  Provide dollar amount of employee benefit in the Amount box and the employer's name in Comment box.
   
2. Make payment for remaining balance due by the term due date.

SFS will verify the tuition agreement and adjust the account due date to 30 days after final grades are published.

University of Delaware offers a variety of educational assistance programs to meet the needs of its faculty, staff, or eligible members of their families.  Information on tuition remission, course fee waivers, and tuition exchange programs can be found on the Human Resources website.

A 529 Plan is a tax-advantaged savings plan specifically for educational costs savings.  Students making account payments using 529 funds that are sent via mailed check should have the check made out to University of Delaware and sent to Cashier's Office, 30 Lovett Avenue, Newark, DE, 19716.  Ensure that the check includes student's full name and UDID.

University of Delaware is committed to helping student veterans and military service members in their transition from military to college life.  Student veterans can find information and dedicated support at the Student Veterans website.

Many students receive additional funding from outside scholarships.  Funding organizations can mail checks to Cashier's Office, 30 Lovett Avenue, Newark, DE, 19716, and should include student's full name and UDID on the check and accompanying documentation.

• Preferred Email
  UD Student Financial Services solely uses email to communicate to its students and authorized parents/guardians, and requests any electronic messages be read in a timely manner.  Students are responsible for managing student accounts, for maintaining active email addresses in UDSIS, and for reviewing all emails sent to designated email address(es).
  Billing communications will be sent to students' UDEL email addresses and to any email addresses to which students have granted My Finances access (via the Parent/Guardian Services administration website).
• Financial Obligation of Registration
  The act of registering generates related tuition charges for which students are financially responsible.  Students must officially drop or withdraw from courses through UDSIS before the free drop/add period ends for the given term in order to receive a full refund of tuition and fees.  No refunds of tuition or course fees will be given for withdrawals or dropped courses completed after the free drop/add period expires.
  
• Delinquent Accounts
  For accounts in delinquent status, the following actions will occur:
  • Prohibited registration and release of transcripts or diplomas
  • Assessed late fees for each month the account remains unpaid
  • Collection activity and potential legal action to effect the settlement of the account, with all reasonable collections costs (including attorney fees and other charges) being the liability of the students
    
• Financial Aid Terms and Conditions
  Students are responsible to review federally mandated disclosures and appropriate consumer information regarding financial aid awards.
  
• Cutoff Hours
  Payments received prior to 2:30pm, Monday-Friday (excluding bank holidays) will be processed the same day.
  
• Erroneous Instructions
  The University of Delaware shall have no obligation or liability for errors in payment authorizations.
  
• Funds Availability
  In the event of insufficient funds to cover authorized transfers, UD will assess a returned item fee of $25.00 in addition to any applicable late fees.
  
• Limitations
  Users agree that neither the University of Delaware nor its employees, nor any party involved in creating or delivering this website, is liable for any direct, indirect, incidental, consequential, or punitive damages arising from access to, or use of, this website.
• Online Payment Processing
  UD and CashNet both adhere to all applicable federal, state, and banking regulation security standards.  CashNet secures personal information through VeriSign (Secure Sockets Layer [SSL] 128-bit encryption), which creates a protected connection between users and the web server.  Users' account numbers and personal data are never sent over the internet unencrypted.  Online payment via ACH complies with NACHA standards.