The University of Delaware’s Facilities, Real Estate and Auxiliary Services (FREAS) group operates, maintains, protects and preserves the University’s facilities.

Non-urgent facilities issues can be reported via the online form at http://web.facilities.udel.edu/MaximoFixit/ or by simply emailing the pertinent information to fixit@udel.edu.

Urgent issues can be reported 24/7/365 by calling 302-831-1141. This number is answered and monitored around the clock by FREAS staff. If you are unsure if the problem is an emergency, err on the side of caution and call 302-831-1141. After-hours staff monitors this phone; the electronic menu will guide you to either ring the phone or leave a voicemail.

Some helpful hints: Please specify the location of the facilities issue. For building locations, if you don't know the room number, describe the vicinity with landmarks such as the main lobby or second-floor restroom. For exterior locations, note the area of campus, nearby buildings, and landmarks, such as Harrington Beach, the east side of Memorial Hall or Laird Turf Field.

Thank you for helping FREAS do its part to ensure the success of the University’s students by providing excellent facilities and related services.

For further information, please visit: https://sites.udel.edu/freas-ops/#customer.