Emergency and After-Hours Services
24/7 Crisis Support
Everyone experiences moments of distress, overwhelm or crisis. Whatever you’re going through, your UD community is here to support you, and these services are available at all times.
Dial 911 if you have a medical emergency.
TimelyCare
24/7 virtual mental health support
All UD students (including part‑time, full-time, professional, graduate, and undergraduate students) have access to 24/7 virtual mental health care through TimelyCare.
Students can connect with licensed counselors on demand or schedule routine appointments with a provider of their choice. Most students are matched with a professional within minutes when using the 24/7 support option, or they can browse providers and book a scheduled session at their convenience.
National Suicide & Crisis Hotline
Available 24/7/365
Totally Free
Call, text or chat with a confidential counselor.
Options available for deaf and hard-of-hearing folks.
After-Hours Medical Care
Additional Resources
Call for Help
Amnesty for Active Assistance
Student health and safety are of primary concern at the University of Delaware. As such, in cases of behavior that presents serious and immediate harm or threat of harm to a individual or the larger University community, individuals are encouraged to seek assistance for themselves or others.
If active assistance is sought due to a serious and immediate risk of harm, Community Standards & Conflict Resolution will not pursue conduct charges against a student or student organization for violations of the Code of Conduct resulting from the behavior.
CALL – Contact 911 or a University official when you have a concern.
STAY – Remain with the person who needs help.
HELP – Cooperate with emergency personnel, including answering questions and following instructions.