ONLINE M.B.A. HEALTHCARE MANAGEMENT Specialization
Our online M.B.A. in Healthcare Management, containing courses taught by faculty from UD’s Alfred Lerner College of Business and Economics and the College of Health Sciences, will help you learn about critical issues facing healthcare today.
You’ll explore healthcare reform, population-based care, informatics, e-service delivery and how those impact the patient experience.
Complete the Healthcare Management concentration with 9 credits, or choose the Healthcare Management major with 15 credits.
With Your M.B.A. in Healthcare Management, You Will:
- Apply e-service principles in a healthcare setting and suggest steps to improve e-service initiatives.
- Articulate how e-service technologies are reshaping the patient-provider dynamic.
- Demonstrate a clear understanding of technology adoption at both patient and provider levels and how it impacts healthcare delivery.
- Evaluate patient perceptions of e-service quality of e-health initiatives.
- Develop a patient-journey map that captures touchpoints and digital interventions in healthcare delivery.
- Apply customer co-creation principles driven by e-service delivery in healthcare.
- Enter or advance in the fast-growing healthcare industry.
- Gain a competitive edge in your career.
- Learn from knowledgeable faculty.
Healthcare Management Concentration or Major
Our online M.B.A. in Healthcare Management offers opportunities for professionals in healthcare to develop their business and leadership skills, as well as opportunities for professionals interested in entering the rapidly growing healthcare industry. Complete the Healthcare Management concentration with nine credits, or choose the Healthcare Management major with 15 credits.
Sample Courses
HOSP 615 E-Service Management in Healthcare - 3 Credits
The rapid pace of technological change as it relates to connectivity and communications is having a significant impact on healthcare service delivery. Due to enhanced mobility and the proliferation of faster service solutions in nearly all sectors of industry, customer expectations have arguably increased at a fundamental level. How can the healthcare industry adapt to this paradigmatic shift and yet provide high level of assurance expected of it in terms of the quality service? By taking this course, students will be able to evaluate, design and articulate e-service solutions in the healthcare industry. Concepts related to technology and e-services will be applied to a healthcare context using academic articles, industry reports and case studies.
HOSP 640 Patient Experience and Engagement - 3 Credits
This course engages the healthcare community in critical issues facing the healthcare industry today. Due to CMS (Center for Medicare & Medical Services), HCAHPS and CGCAHPS requirements; as well as intense industry competition, the effectiveness of healthcare delivery is being measured by the quality of related direct and indirect services, including quality of accommodations, communication, and other auxiliary services. Many of these services are not medical in nature, rather they relate directly to patient experience and creating a culture of patient engagement.
HLTH 813 Leadership and Innovation in Population Health - 3 Credits
Examines theories of leadership and models of change and innovation in healthcare. Gain a systems perspective useful in analyzing the leadership and management needs of healthcare organizations. Examine the key drivers affecting contemporary healthcare delivery. Special emphasis will be placed on developing leaders capable of leading innovation and change in healthcare.
With an online M.B.A. in Healthcare Management, you can advance in healthcare careers that are growing faster than almost any other industry. Over two million new jobs in healthcare will become available from 2021 to 2031.
The Career Outcomes website reports what our graduates do, where they work and the salaries they make.
Still have questions?
Please visit the Frequently Asked Questions section of the online M.B.A. program page.
AACSB
Accredited
$1,069
Cost per Credit
100%
Asynchronous