Frequently Asked Questions

Students can sign up for NSO sessions and events on the NSO portal within their My Blue Hen Home. The NSO portal will open for fall admits in April or for spring admits in December.

Each new student is billed a mandatory one-time $240 fee for the NSO experience, regardless of in-person or virtual participation. The fee also includes the math placement program and new student programming in the fall semester. This fee will appear on your first semester bill.

The non-refundable event fee for each family member attending an in-person NSO program is $40, payable by credit card through the NSO registration form. Students can register up to two adult family members or guests. Guests are encouraged to pay in advance as the NSO Guest fee will increase to $45 on site.

We encourage families to attend the live NSO program with their student! Attending NSO with your student helps you understand the student experience and be supportive to your student’s transition. As part of the NSO program, families will attend overview sessions about academics, health and wellbeing, student life and university resources. Please note that families will attend sessions separately from their students for the majority of the orientation program.

Families will also have access to orientation content through the Blue Hen Family Hub, and they can choose to attend various virtual topical information sessions about housing, dining, student financial services and more. For more information about dates and times, please visit the Blue Hen Family Hub.

To see availability, please log in to your My Blue Hen Home portal.

Registration for live NSO programs will open in the NSO portal in mid-April for students admitted for fall entry, or in December for students admitted for spring entry.

Parking for NSO is available in the Trabant Garage, adjacent to the Trabant University Center at 17 West Main Street, Newark, DE, 19716. Parking costs are covered by event fees.

Space is very limited and rescheduling may not be possible. We strongly encourage you to choose the NSO session you can be sure to attend.

If you do need to reschedule, use the Edit Registration link in your program confirmation email. To switch from an in-person to a virtual program, you must first cancel your in-person selection, then register for the virtual program.

You will receive more information on how to schedule a virtual advising appointment through your UD email.

You must create a UD email to access advising platforms. More information can be found on your My Blue Hen Home portal.

The online orientation course in Canvas will be available in June for students beginning in fall or in December for students beginning in spring. New students will receive a course invitation at their UD email address when the course is ready to access or they can log in on Canvas.

Yes, all new students should complete the online orientation course in Canvas as part of their NSO experience.