NTDT 322 - Management of Food and Nutrition Services

Instructor: Elizabeth M. Lieux, Ph.D., R.D.

303 C Willard Hall Building

Telephone - (302) 831-2732

FAX (302) 831-4186

E-mail lieux@udel.edu

Organization and administration of not-for-profit and entrepreneurial services. Functions and responsibilities related to these products, including planning, marketing, total quality and human resource management, and financial management.

Course Philosophy

It is my hope that you will enhance your skills as a critical thinker, communicator, researcher and life-long learner as we progress together through this course.  I believe that learning is more than memorizing information and answering questions on a test.  It is using information to gain an understanding of how things work and then to make them better.  A friend shared this grand defination of learning with me.

What is learning?
"Learning (is) a process that culminates in the ability:
• to ask the right questions and frame good problems,
• to acquire information and evaluate sources of information
• to critically investigate and solve problems,
• to make choices among many alternatives
• to explain concepts to others (both verbally and in writing) and
• to generalize to new situations."

Ganter SL & Kinder JS, editors. Targeting Institutional Change: Quality Undergraduate Science Education for All Students. Targeting Curricular Change: Reform in undergraduate education in science, math, engineering, and technology. A report of the 1998 AAHE Conference on Institutional Change. The American Association for Higher Education.

Text:

Required: Spears & Gregoire: Foodservice Organizations 6th edition, New York, Merrill/Prentice Hall, 2006

 Or: Payne-Palacio and Theis. Introduction to Foodservice, 10th edition, Upper Saddle River, New Jersey: Prentice-Hall, Inc. 2005.

Optional: Handouts for the lectures are available in the University Bookstore.
 

This is a project based class with both lecture and discussion. Students enrolled will be expected to participate in group learning activities and to contribute ideas, information and practical experience during class discussions.

Students are responsible for all information discussed or available during class, including handout materials. They are also responsible for the lecture material and readings from the textbook.

Students are expected to attend each class and to demonstrate professional behavior by arriving on time and staying until the class is dismissed. Along with each lecture are assigned readings in the textbook. There will be weekly quizzes on the content of each lecture and readings. Class time on Monday and Wednesday will be used to take the quiz and to work on the project as a group.  All lectures will be presented during the Friday class. In addition, the lecture material will also be available as narrated PowerPoint presentations on CDROM's distributed by the instructor.  See Tentative Topics and Dates.

We will be developing a BUSINESS PLAN for a new venture over the course of the semester. Students will work in groups of three or four to research organizations and the management literature. Throughout the semester the pieces of this business will be created and integrated.  Due dates for each part of the business plan may be found on the topics list.   Tentative Topics and Dates  Projects should be submitted to Willard Hall Building, room 303C by 5:00 PM on the due date. (Since the due dates are Friday afternoons, projects may be submitted before 10:00 on the following Monday.) Late projects will lose 1/2 point for each day unless prior arrangements are made with the instructor.  But there will be no more than one excused late submission of a project during the semester.

The separate parts of the business plan will be graded individually. Each section will be viewed in relationship to the other parts of the plan. That is, are the parts consistent with each other? The use of references is important and should be documented in each section of the plan. Each section of the plan is worth 10 points for a total of 150 points.

There will also be a component related to contribution by each group member. For each part of the plan, the instructor will indicate the amount of money which is available to each group. The group will pay group members from the total based on the contribution of each and will report to the instructor how much money each member is to receive. The grade on each part of the plan will be adjusted based on the percentage of money earned by each group member.  For example: if the grade earned on the project was 8.5 and if the total money available was $30.00 and this money was allocated as in the table below the points earned would be different for each member of the group.
 

Names	Money awarded	Adjustment to the grade	Points for each person
Joanne	$12.00	8.5 x 1.2	10.2
Henry	$9.00	8.5 x 0.9	7.65
Barbara	$9.00	8.5 x 0.9	7.65

Thirteen quizzes (10 points each) will be given during the semester based on the lecture material and the required text readings.  Twelve quizzes will count towards the final grade.   Points for quizzes = 120.  Quizzes will not be returned but may reviewed during the instructor's office hours.

An answer key for each quiz and grades will be posted in the classroom by random number.  Each student will be assigned a random number.  Your are encouraged to keep your number confidential and not share it with other class members.

Participation in discussions and group work along with attendance will comprise 40 points.
 

Final grade is based on the total of accumulated points
 

Grade	A	A-	B+	B	B-	C+	C	C-	D+	D	D-
Points	288	279	270	257	248	236	226	217	205	195	186

Copyright Elizabeth M. Lieux, University of Delaware, 1998
comments - lieux@udel.edu
Last Update: January, 2007.